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Important Announcements

"Important updates for the Research Foundation International Conference in Lautoka! Find out all the latest conference announcements, submission deadlines, and other key information here."

**Abstract Submissions Open:
"We are now accepting abstract submissions for the Research Foundation International Conference in Lautoka. Submit your abstract by today to be part of this exciting international event. Submit Abstract Now!"
**Paper Submission Guidelines:
"Please ensure your paper follows the submission guidelines for smooth processing. Visit our paper submission page for more details."
**Peer Review Process:
"The peer review process will begin soon. Authors will receive valuable feedback that will help enhance their presentations for the Lautoka conference."
**Networking with Global Experts:
"Join global experts at our conference in Lautoka and engage in meaningful conversations. Build relationships that last."
**Best Paper Presentation Award:
Mr. Hadeel Taleb from University of Manchester received the Best Paper Presentation Award at (ICENOM-25) in Zurich, Switzerland.
**SDG-Inspired Conference Focus:
"The conference will explore themes related to sustainability and inclusive development, with an emphasis on research that contributes to global well-being."

Important Dates

Early Bird Registration :
14th December 2025

Paper Submission :
19th December 2025

Last date of Registration :
29th December 2025

Conference Date :
13th - 14th January, 2027

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International Conference on Customer Relationship Marketing and Management
(ICCRMM-27)

13th - 14th January, 2027 Lautoka , Fiji

Present at Conference Listener Participation
Registration Options

Select the ideal registration category based on how you wish to participate in the conference.

Call for Paper

The International Conference on Customer Relationship Marketing and Management invites researchers, academicians, industry professionals, and practitioners to submit original and high-quality research contributions. This global platform is designed for knowledge exchange, innovation, and cross-domain collaboration.

Focusing on key research areas such as Marketing, Management, Human Resources, Business Ethics, the conference aims to bridge theoretical advancements with real-world applications. It encourages forward-thinking research that addresses contemporary challenges while contributing to long-term scientific and technological progress.

Authors are invited to submit papers addressing, but not limited to:
01
Customer relationship management strategies
02
Impact of technology on customer relationships
03
Personalization in customer relationship marketing
04
Customer loyalty programs and effectiveness
05
Data privacy in customer relationship management
06
Omnichannel strategies for customer engagement
07
Role of social media in customer relationships
08
Customer feedback and relationship management
09
Crisis management in customer relationships
10
Cultural differences in customer relationship strategies
11
Customer relationship management in e-commerce
12
Future trends in customer relationship marketing
13
Impact of AI on customer interactions
14
Customer experience and relationship building
15
Challenges in managing customer relationships
16
Customer segmentation strategies
17
Ethics in customer relationship marketing
18
Building trust in customer relationships
19
Measuring success in customer relationship management
20
Innovative tools for customer engagement

The conference welcomes theoretical, empirical, and applied research contributions. All submissions will undergo a rigorous peer-review process conducted by subject matter experts to ensure originality, technical quality, and relevance.

Accepted papers will be presented during the conference and considered for publication in reputed journals and conference proceedings, providing global visibility to the authors.

Publication

Accepted papers will be considered for publication in reputed journals and conference proceedings, subject to review outcomes and editorial policies.

Submit Your Paper for Review

Registration

Authors of accepted papers are required to complete the registration process to confirm their participation in the conference. Early registration is recommended to secure presentation slots and access all conference sessions.

Register Now to Confirm Your Participation

Research Foundation

We are excited to extend a warm welcome to distinguished academicians, students, researchers, and industry professionals to the prestigious Research Foundation conference.

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